FAQ

Frequently asked questions.

Everything guests want to know before booking – about the house, prices and arrival, and the region around Ramsau in the Zillertal.

House & apartment

How many guests can stay in the apartment?

Appartement Paradieso accommodates 2 to 6 people. There are three separate double bedrooms – each with shower/WC, balcony and satellite TV – plus a large living kitchen. An extra bed is available on request.

What is included in the price?

All prices include bed linen, towels, Wi-Fi and parking.

Are there any additional costs?

A one-time final cleaning fee of € 110 applies as well as a visitor's tax of € 3.20 per person and night; both are paid on site. All other utilities are included in the price. Children and young people are exempt from the visitor's tax until the end of the calendar year in which they turn 15.

Is the apartment smoke-free?

Yes, the apartment is non-smoking. Smoking is permitted on the balcony.

Are pets allowed?

Pets are welcome upon request. Please contact us before booking.

Is there Wi-Fi?

Yes, free Wi-Fi is available throughout the apartment.

Booking, prices & arrival

What does a night cost?

Prices start from € 120 per night. You will see the exact quote for your travel dates during online booking.

How do reservation and payment work?

After our booking confirmation we ask for a deposit of 25 % of the booking total, due on the day of booking. The balance is to be paid at the latest 7 days before arrival.

What are the check-in and check-out times?

On the day of arrival the apartment is available for you from 4.00 pm. On the day of departure we ask you to leave the apartment by 9.00 am.

What happens if I need to cancel?

Cancellations are valid in written form only: up to 30 days before arrival we refund 100 % of the deposit, up to 7 days before arrival 50 %; less than 7 days before arrival a refund is unfortunately not possible. All details can be found on the booking information page.

Is parking available?

Yes, a parking space belongs to the house and is included in the price.

Region & surroundings

Where is Haus Egger located?

The house is located in a quiet spot in Ramsau in the Zillertal valley in Tyrol (Ramsau 285). From the house you enjoy views of the garden and the Zillertal mountains.

How far are the ski areas?

It is only 2.8 km to the valley station of the Horbergbahn (Mayrhofner Bergbahnen) and 5.2 km to the Zillertal Arena ski area.

What is there to do in summer?

Hiking and mountain biking take centre stage in summer – for example in the Stilluptal valley, on the Schwendberg or around Mayrhofen-Hippach. You will find ideas and pictures on our leisure page.

Still have a question?

We are happy to help – send us a message or give us a call.

info@haus-egger.comMobile: +43 664 7907927